Last updated: January 2025
Welcome to Yella. These Terms and Conditions (“Terms”) govern your access to and use of the website and services at yella.app and related domains, including our group savings and credit application (“Service”), operated by Yella (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Yella provides a digital platform for group-based savings and credit. Users can create or join savings groups, make contributions according to group rules, and receive payouts in rotation or as otherwise agreed within the group. The Service is a tool to organise and track group savings; it does not itself provide banking, lending, or regulated financial services. All arrangements between group members (including contribution amounts, schedules, and payouts) are the responsibility of the group and its members.
You must be at least 15 years old and have the legal capacity to enter into a binding agreement to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may sign in using email and password or, where we make it available, through third-party sign-in (e.g. Google Sign-In). Use of Google Sign-In is also subject to Google’s Terms of Service. You must provide accurate and complete information and keep it up to date.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
We may suspend or terminate your access if we reasonably believe you have breached these Terms or pose a risk to the Service or other users.
You are responsible for any content you post or share within the Service and for your conduct in savings groups. We do not guarantee the behaviour or performance of other users or groups. Disputes between group members (e.g. about contributions or payouts) are between those members; we are not a party to such disputes and have no obligation to resolve them, except as may be required by law.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. USE OF THE SERVICE IS AT YOUR OWN RISK. WE ARE NOT A BANK, LENDER, OR FINANCIAL ADVISOR; THE SERVICE IS A COORDINATION TOOL ONLY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YELLA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH CASES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify and hold harmless Yella and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any third-party rights.
All rights in the Service, including the Yella name, logo, design, and content we provide, are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works from our Service or content without our prior written consent.
You may stop using the Service and close your account at any time (subject to any outstanding obligations in your groups). We may suspend or terminate your access or your account if you breach these Terms or for other operational or legal reasons, with or without notice where permitted by law. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (including disclaimers, limitation of liability, and indemnification) will survive termination.
We may change the Service or these Terms from time to time. We will post updated Terms on this page and update the “Last updated” date. If changes are material, we may provide additional notice (e.g. by email or in-app). Continued use of the Service after changes constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service.
These Terms constitute the entire agreement between you and Yella regarding the Service and supersede any prior agreements. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision does not waive that right or provision. These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict-of-law principles. Any dispute shall be resolved in the courts of that jurisdiction, except where prohibited.
For questions about these Terms, contact us at hi@yella.app or through our contact form at yella.app. Please include a clear purpose in the subject line.